Online Fulfilment Coordinator

We are currently seeking an Online Fulfilment Coordinator to join our head office team in Mona Vale. 

As Online Fulfilment Co-ordinator you will be required to demonstrate the below skillset:

  • Accurately picking & packing all allocated online orders in a timely manner to be highly presentable and to M&E standards
  • Implementing operational policies and procedures
  • Maintaining documentation and keeping accurate records of warehouse activities
  • Ensuring compliance with health and safety legislation
  • Evaluate & report in WH productivity
  • Ensuring 100% accuracy in dispatch
  • Receive incoming deliveries
  • Provide great customer service to customer picking up their orders
  • Conduct regular stocktakes & cycle counts
  • Processing customer returns
  • Maintaining a high standard of general housekeeping
  • Documenting and communicating any damaged, missing or faulty stock
  • Liaising with couriers and other staff
  • Complete adhoc tasks requested by Management
  • Order, track, and maintain office inventory for all supplies associated with fulfilment
  • Problem solve inventory issues or discrepancies and communicate with Operations Team and affected departments.
  • Communicate with Operations, Marketing, and Commercial departments regarding inventory levels and lead times to ensure all orders and send requests are filled and backorders are properly communicated to customers

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