Shipping & Delivery
Maurie and Eve Shipping Terms
Australian Orders
Standard Shipping: $12AUD (1-3 Business days for delivery / 3-7 Business Days Rural)
Free shipping on all orders over $250AUD
Express shipping: $15 (1-2 Business days for delivery / 3-5 Business Days Rural)
*All orders are shipped with Australia Post
New Zealand orders
Standard Shipping: $15AUD (6-10 Business days for delivery)
Free shipping on all orders over $250AUD
Express Shipping: $18AUD (2-4 Business days for delivery)
*All orders are shipped with Australia Post
US orders
DHL Express Shipping: $50AUD (3-6 Business Days for Delivery)
Aus Post International: $45AUD (7-10 Business Days for Delivery)
UK + Rest of World
Express Shipping: $50-60AUD + (Please allow 3-6 Business Days for Delivery)
*All orders are shipped with DHL express
Please note our free shipping to AUS + NZ is temporarily paused during our promotional periods.
Processing Times
We ship with a 3PL. Orders are processed 6am - 11am Monday through Friday, and are shipped within 24 hours of placement - excluding weekends and public holidays. If your order is placed on a weekend or public holiday, it will be shipped the following business day.
Please note a 2-3 day processing and shipping delay may occur during promotional periods.
International Orders
Maurie and Eve ships worldwide (excluding Russia).
Unfortunately, we are unable to ship Internationally to PO Boxes.
Duties and Taxes
All international orders are sent DDU (Delivery Duties Unpaid).
Any duties or taxes are the responsibility of the customer. We are unable to check these fees at the time of your purchase.
In instances where the duties and taxes are refused and the parcel is returned to Maurie and Eve a return shipping fee of $68AUD will be deducted from the refund amount.
For further information, please contact your local customs office prior to placing order.
Australia Post Delivery Times
Please see the Australia Post website here for accurate delivery times.
Tracking Your Order
Once your order has been dispatched you will be provided with a tracking number via email that can be traced.
Please note, you can track your order directly through our chat bot, located at the bottom right hand corner of our screen.
Australian and New Zealand customers can track their order here, and International Customers can track their order here.
Return shipping
All customers are liable for their return shipping costs. Maurie and Eve is not responsible for any missing incoming deliveries/returns. We recommend using registered post for all returns so you are able to track your parcel.