Maurie and Eve does not have a physical store. We stock exclusively online.
However! Our warehouse is based in Mona Vale NSW.
You are more than welcome to come to our warehouse to try items on or pick up your online order.
Please make sure items are returned in an original condition with all swing tags attached within 21 days.
Please head to our website and click on the RETURNS tab at the bottom of the page or click HERE.
PROMOTIONAL SALE ITEMS
Items that are full priced and discounted during a promotional sale using a coupon code or discount applied at checkout (E.g. Black Friday & Cyber Monday, Flash Sale or VOSN) are eligible for an credit. Note, we are unable to refund or credit the cost of shipping. Credits are valid for (3) years from date of issue. We do not offer refunds on any Sale items purchased online unless deemed faulty.
FINAL SALE ITEMS
All products marked down are Final Sale have a strict no returns, or refunds policy, unless the item is deemed as faulty. Item/s must be returned in original condition, unworn, unaltered, unwashed and with their tags attached. If merchandise is returned despite these conditions your return will be sent back to you at an additional charge;
Unfortunately we do not offer out right exchanges as we are unable to hold stock in our warehouse.
To organise an exchange, please wait for your store credit to be issued so you can order your correct size.
Please head to our website to lodge your return and click on the RETURNS tab at the bottom of the page or click HERE.
Once you all desired items have been added to cart, click the "CHECKOUT' button.
Once you are here, please use the desired field to enter your GIFT CARD, PROMO CODE or CREDIT NOTE.
Make sure you hit 'APPLY' before moving onto the next phase of the checkout process.
All product prices listed on the site are inclusive of a goods and services tax.
We hope you never receive a faulty item and are so sorry to hear you may have, we understand this is really disappointing.
So we are able to best assist you please email your order number, images of the fault and a small description to: firstname.lastname@example.org
If something you ordered has a minor fault, we will assist to organise a replacement or a repair.
If your garment is deemed to have a major fault you have the option of a replacement, refund or credit note.
No, returns are payable by the customer.
M+E is not responsible for missing incoming deliveries.
We recommend using registered post to track your parcel.
Our Australian customers can use our AUS post return portal link which is provided after you fill out our return form to create your own shipping label.
We ship worldwide.
*We are currently unable to deliver to Russia
Australian orders placed before 3pm and International orders placed before 2 pm will go dispatch same day.
Australia Post Regular - 3-5 days (Sydney metro)
Please refer Australia Post website for delivery for accurate delivery times -click HERE.
Same Day courier - order before 12pm and receive your order the same day! please allow up to 5 hours for your order to be delivered to you from time of dispatch.
Australia Post Express - in most cases next day delivery for metro areas. Please refer Australia Post website for delivery for accurate delivery times - click HERE.
DHL Express - 3-5 days (pending there are no delays)
Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day.
Once your order has been dispatched you will be provided with an Australia Post tracking number that can be traced at: https://auspost.com.au/mypost/track/#/search OR a DHL tracking number that can be traced at: http://www.dhl.com.au/en/express/tracking.html
Click your desired size and click the 'OUT OF STOCK (NOTIFY ME)' button.
Enter your email into the blank field and then click 'NOTIFY ME'.
You will receive an email once the item becomes available again
Shop now. Pay later. 100% Interest-free. Select Afterpay as your payment method and complete your checkout in seconds. Pay it over 4 equal instalments. All you need is:
1. An Australian Visa or Mastercard debit/credit card.
2. To be over 18 years of age.
3. To live in Australia.To see Afterpay's complete terms, visit https://www.afterpay.com/en-AU/terms-of-service
Maurie and Eve have teamed up with Zip Pay so you can shop at maurieandeve.com and pay later.
Zip Pay is a safe, simple and convenient payment option, powered by Zip Money, allowing you to shop online and pay in flexible weekly, fortnightly or monthly instalments.
Things to Know:
1. Shop without a credit card
2. Easy, flexible monthly instalments
3. Interest free always
4. A shopping account up to $1000
How Does it Work?
Select Zip Pay at checkout then sign up or log in and confirm your purchase. Zip Pay pays immediately on your behalf, meaning your order will be processed straight away. Pay off your balance over time in flexible instalments that suit your lifestyle.
To see Zip Pay's complete terms, visit https://zip.co/how-zip-works
We also offer: LAYBUY, CREDIT CARD + PAYPAL
Only selected products will be available for Pre-Order seasonally.
The expected delivery period will be noted in the description of the Product on our E-Boutique.
Please familiarise yourself with the following Pre-Order terms before completing your purchase:
- At the time you place your order, you will be required to pay the full RRP to secure your Pre-Order
- Due to the pre-sale nature of such transactions, you should expect a delayed period between the purchase of the product & the actual delivery of the product.
- Delivery dates are subject to change & our customer care team will be in touch should there be any unexpected delays with your order.
- Standard return & exchange policies apply to all pre-orders.
PLEASE NOTE: If you wish to place an order for a pre-order item and in stock item, delivery will be delayed until all items on the order are in stock to be dispatched. If you wish for your items to be sent separately please place seperate orders or reach out to Customer Care to process an additional shipping fee.
All product prices are listed in Australian Dollars.
If you are in the US or NZ prices will be listed in USD or NZD
Unfortunately DHL Express cannot send to PO Boxes for International orders.